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RockyPop | Imprint & T&Cs
Company: Les Frenchies
Address: 72 descente des PĂ©riades, 74400 CHAMONIX MONT-BLANC
Legal form: Société par action simplifiée
RCS Annecy B 810 603 100
Intracommunity VAT number: FR18884515842
Capital : €12,000,000
Hotel : RockyPop Chamonix - Les Houches
Address : 1476, avenue des Alpages 74310 Les Houches
Phone number: +33 (0)4 85 30 00 00
Mail : chamonix@rockypop.com
Hotel : RockyPop Flaine
Address : Bâtiment Aujon - Flaine Forum
74300 Arâches-la-Frasse
Phone number: +33 (0)4 80 16 12 21
Mail : flaine@rockypop.com
Hotel : RockyPop Grenoble
Address : 9 - 11, rue de Strasbourg
38000 Grenoble
Mail : grenoble@rockypop.com
Privacy Policy
RockyPop, owned by Les Frenchies (headquartered at 72, descente des PĂ©riades 74400 Chamonix Mont-Blanc, France) attaches great importance to the protection and respect of your privacy.
Director of publication of the site
Mr Romain Trollet - President.
In accordance with articles 39 and following of the law n° 78-17 of January 6, 1978 modified in 2004 relating to data processing, files and freedoms, any person can obtain communication and, if necessary, correction or suppression of the information concerning it, by addressing to: web@rockypop.com.
Mediator - Dispute resolution
In accordance with Article L. 156-1 of the Consumer Code, RockyPop Hotel offers its customers a consumer mediation system by joining the sectoral mediation system, MTV - TOURISM AND TRAVEL MEDIATION.
After contacting the hotel's customer service department, and in the absence of a satisfactory response within 15 working days, the customer may refer the matter to the Tourism and Travel Mediator, whose contact details and procedures for referral are available on his website: www.mtv.travel.
Site Editor
Company: Assas AM SAS
Address: 72 Descente des PĂ©riades, 74400 Chamonix-Mont-Blanc
Website : www.assas-hotels.com
Telephone : +33(0)4 85 30 20 07
SIRET : N°75276553700010
RCS : Annecy B 752 765 537
Intracommunity VAT number: FR47752765537
Legal form: Simplified joint stock company
Share capital: €10,000.00
Hosting
OVH SAS
OVH France
Address: 2, rue Kellermann, 59100 Roubaix
Photos
Fabrice Rambert
Site : http://www.fabricerambert.com/
Arnaud Laplanche
Site : https://arnaudlaplanche.com
Elodie Dupuis
Site : https://www.elodiedupuis.com/
Graphics
Laura Acquaviva
Site : www.lauraacquaviva.com
Recruitment
Are you cool, motivated and want to join our team?
Send us your CV by applying directly on https://assas-hotels.com/recrutement
Egalité Professionnelle - RockyPop Chamonix Les-Houches
As part of RockyPop Chamonix Les-Houches' Human Resources policy, we are committed to professional equality.
For calendar year 2023, RockyPop Chamonix Les-Houches' Gender Equality Index is 96 points out of 100, broken down as follows:
- Gender pay gap: 37/40
- Difference in individual pay rise rates between women and men: 35/35
- Percentage of female employees receiving a raise in the year following their return from maternity leave: not calculable
- Number of employees of the under-represented sex among the 10 highest-paid: 10/10
This Index testifies to the work carried out over several years by our company, in consultation with the social partners, in the field of professional equality.
Guarantee
Individual bookings are only considered binding if accompanied by a valid credit card number, expiry date and cryptogram; or with full or partial prepayment of the stay prior to the guest's arrival.
No presentation
In the event of a no-show, the entire stay will be charged.
Flexible conditions
A deposit of 30% of the total amount of the stay is required at the time of booking.
Free cancellation and reimbursement of the deposit is possible up to 14 days before the day of arrival (before 14:00).
In case of late cancellation or modification, the deposit will be kept and not refunded.
In case of no-show or early departure, the total amount of the stay will be charged.
Flexible conditions 2 (D-7)
A deposit of 30% of the total amount of the stay is to be paid 7 days before arrival via a secure link sent a few days before the deadline by email.
Without receipt of this payment, the hotel reserves the right to cancel the reservation.
Free cancellation up to 7 days before the day of arrival (before 14:00).
In case of late cancellation or modification, the deposit will be retained and is not refundable.
In case of no-show or early departure, the total amount of the stay will be charged.
Flexible conditions 3 (D-1)
Credit card guarantee at the time of booking.
Free cancellation up to 1 day before the day of arrival (before 2pm).
In case of late cancellation or modification, no-show or early departure, the full amount of the stay will be charged.
Means of payment
You can pay with Visa, AMEX, Eurocard, Master Card, cash or holiday vouchers.
Non-refundable conditions
The full amount of the stay must be paid in advance at the time of booking.
Once the reservation is made, it cannot be changed and the prepaid amount is non-refundable.
This prepayment is not refundable in case of cancellation, change of dates or no-show.
Relocations
In the event of force majeure, the establishment reserves the right to accommodate the participants in whole or in part in a nearby hotel of equivalent category for services of the same nature, the costs inherent in the transfer remaining at the expense of the establishment, which may not be sought to pay any additional compensation.
Groups and seminars
Special conditions apply for groups. Promotional codes are not applicable on requests for more than 5 rooms.
Please contact the reservation desk for information: flaine@rockypop.com | chamonix@rockypop.com | grenoble@rockypop.com
Further information
If you have any questions about our terms and conditions, please contact our reservations department.