🌇 Two terraces, two different atmospheres: rooftop with tapas & Spritz 🍸 or brasserie-style restaurant with a shaded terrace 🍽️ There’s a spot for everyone!
🌇 Two terraces, two different atmospheres: rooftop with tapas & Spritz 🍸 or brasserie-style restaurant with a shaded terrace 🍽️ There’s a spot for everyone!
Marseille FAQ
Are you lost?
Don't panic, we'll help you!
How do I get to the hotel?
Whether you arrive by metro, train or car, RockyPop Marseille is within easy reach! The hotel is just a few steps from Place Castellane, a veritable urban crossroads.
Address to remember? 60 rue de Rouet - 13006 Marseille.
General information
🏷️ Can I use a promotional code to make a reservation?
Of course! At Rocky, you don't have to be a season ticket holder to save money. Take advantage of a 10% discount on your stay with the code ROCKY.
🌍 What languages do you speak?
We mainly speak French, English and Spanish.
💳 What payment methods are accepted?
You can pay for your stay with: Visa, AMEX, Eurocard, Mastercard, cash and paper vacation vouchers.
At the restaurant and bar, we accept: Visa, AMEX, Eurocard, Mastercard, cash, as well as meal vouchers and restaurant cards.
Please note that bank cheques are not accepted.
🚬 Can I smoke in the hotel?
No, smoking is strictly forbidden inside RockyPop (common areas or rooms). Smoking exposes you to a penalty of 150€.
🎈 Is the hotel child-friendly?
Yes, RockyPop is ultra kid-friendly! Games, arcade terminals, table football and children's menus: everything is designed with the little ones in mind. What's more, security is guaranteed for a worry-free stay with the whole family!
🐶 Can my pet follow me?
Pets are welcome in the bar and restaurant.
However, only assistance dogs are allowed on the rooftop and in the hotel.
🛜 Can I access the Internet from the hotel?
Always connected at RockyPop! Free Wi-Fi access is available throughout the hotel. Just log in with the code: Mercirocky.
💻 Can I come and work at RockyPop?
Yes, our hotels offer quiet, comfortable spaces in which to work in a friendly atmosphere.
For even more comfort, opt for our €15 day package: high-speed Wi-Fi, air conditioning, unlimited pastries and hot drinks, and 10% off lunch.
🧺 Is there a launderette?
Yes, the hotel has its own laundry facilities. Just drop by reception to buy tokens, and you're ready to wash and dry. Convenient, isn't it?
We also offer an outside dry-cleaning service. To take advantage of this service, bring your laundry to reception and pick it up within 24 to 48 hours. The price list is available at reception.
❄️ Is air conditioning available?
Yes, all our accommodation is air-conditioned. Because we love the sun, but not the hot nights!
💪 What are the gym's opening hours?
The fitness room is open daily from 6:30am to 11pm.
🎤 How does karaoke work?
Karaoke is free when you order food or drinks! No need to book in advance: just sign up at the bar on the ground floor for an available time slot.
Sessions (45 minutes each) are available daily from 11:00 AM to 11:30 PM.
🎲 Are the games free?
Yes, all our games are free to play, whether you're a guest in the hotel, bar or restaurant.
Check-in & Check-out
🔜 When can I check in?
Your room will be available at 3:00 p.m.
In a hurry? Depending on hotel occupancy, early check-in is possible.
Alternatively, you can leave your luggage in complete safety and enjoy our bar, restaurant and karaoke areas... enough to keep you waiting! Hot drinks and Wi-Fi are also available.
And if you arrive late? Don't worry, RockyPop welcomes you 24 hours a day.
🔚 When should I check out?
All good things must come to an end… Check-out time is at 12 p.m.
Want to take your time? Let the hotel reception know when you check in so that you can arrange a late check-out*.
*Depending on the activity, late check-outs may be refused or a surcharge applied.
🧳Can I leave my luggage at the hotel?
Of course you can! We provide you with a secure luggage locker, totally free of charge for our guests, and available for the duration of your stay.
Hotel Rooms in Marseille
🛏️ What types of rooms are available at RockyPop Marseille?
RockyPop Marseille offers several room categories: RockySingle, RockyDuo, RockySuperior, RockySuperior 2+1, RockyFamily, RockyConnecting Rooms, fully equipped apartments, and a penthouse that can accommodate up to 9 people.
They are designed to suit all types of stays: a romantic getaway, a business trip, a trip with friends, or a family vacation in Marseille.
Each room offers a warm, vibrant atmosphere, with comfortable bedding, convenient amenities, and everything you need to fully enjoy your stay at our hotel in Marseille.
↔️ How large are the rooms at RockyPop Marseille?
The rooms at RockyPop Marseille offer comfortable and functional spaces, suitable for both short and longer stays.
Here are the different sizes:
RockySingle & RockyDuo: 14 to 20 m²
RockySupérieure: 24 m²
RockySupérieure 2+1: 24 m²
RockyFamiliale: 35 m²
RockyCommunicantes: 48 m²
Penthouse: 73 m²
Depending on the category you choose, you’ll enjoy a well-designed room with convenient storage spaces, comfortable bedding, and everything you need to feel at home during your stay in Marseille.
🧼 Is my room cleaned during my stay?
Your room is cleaned daily between 8:30 a.m. and 4:30 p.m.
Would you like your room cleaned at a specific time? That’s possible! Please let us know the time when you check in or at any time during your stay.
❓ What's in my room?
Top-of-the-range bedding, TV, free Wi-Fi, private bathroom, hospitality products, hairdryer, coffee machine, kettle, safe...
🗝 Do the rooms have a safe?
Yes, every room is equipped with a safe.
📺 Do the rooms have TVs?
Each room is equipped with a TV with multiple channels (in several languages), a free movies-on-demand service and Chromecast technology. Ideal for streaming your favorite series or videos, just like at home!
📻 Can I listen to the radio in my room?
Stay tuned—even at RockyPop! The TVs in the rooms offer a wide variety of French and international radio stations.
💨 Do the rooms have a hair dryer?
A high-quality hair dryer is provided in every room.
🪑Do the rooms have a desk?
Yes, the rooms at RockyPop Marseille feature a work area so you can work comfortably from your room.
With free Wi-Fi, it’s the perfect solution for business travelers, business trips, or anyone who wants to work remotely during their stay. Our hotel in Marseille is therefore ideal for both vacations and business trips.
🎈 Which rooms are suitable for families?
RockyPop Marseille offers several room categories suitable for family stays and large groups looking to enjoy Marseille in comfortable accommodations.
Families can choose from options such as the RockySupérieure 2+1, the RockyFamiliales, the RockyCommunicantes, or the 9-person Penthouse, depending on the number of travelers and the amount of space they need.
With layouts designed to accommodate guests of all ages, these accommodations are perfect for a family trip to Marseille, a family weekend getaway, or a vacation with children.
🍼 Are cribs available?
Yes, cribs are available free of charge in our rooms and apartments.
To help us best prepare for your arrival, simply let us know your needs when you make your reservation. The RockyPop Marseille welcomes families and provides the best possible conditions for a relaxing stay with young children.
♿ Does the hotel offer rooms adapted for guests with limited mobility?
Yes, the RockyPop Marseille has 3 RockySupérieure rooms that are accessible to guests with limited mobility.
These rooms are designed to provide a comfortable and accessible stay, with adapted amenities and easy access to the hotel’s various areas. Our team is also available to assist guests according to their needs.
👯♀️ Do the rooms have twin beds?
Depending on the room category you choose, you can opt for a double bed or two separate beds.
We invite you to specify your preference when you make your reservation so that our team can prepare your room according to your needs.
Apartments for Short- and Long-Term Stays
🛋️ Does RockyPop Marseille offer apartments with kitchens?
Yes, RockyPop Marseille offers apartments with fully equipped kitchens, perfect for travelers who want to enjoy more privacy while still taking advantage of hotel services.
This serviced apartment option in Marseille is ideal for a short-term rental, a long stay in Marseille, a business trip, or a family vacation.
🏠 What's the difference between a bedroom and an apartment?
The hotel room is perfect for a comfortable stay, with a space designed to help you sleep, relax, and enjoy RockyPop's services.
The apartment offers a more independent experience with a more spacious living area and a kitchen that allows you to live at your own pace. It’s an ideal solution for travelers looking for an alternative to renting an apartment in Marseille, while still enjoying the benefits of a hotel.
🍽️ What amenities are included in the apartments?
The apartments at RockyPop Marseille are equipped to make your stay convenient and comfortable. They feature a fully equipped kitchen, a cozy living area, a private bathroom, ample storage space, and everything you need to settle in easily.
They are designed to meet the needs of travelers seeking more freedom, whether for a few nights, a furnished rental in Marseille, a business trip, or a family vacation.
🛏️ Are sheets and towels provided?
Yes, bed linens and bath towels are provided in all RockyPop Marseille apartments.
Your accommodation will be ready to welcome you as soon as you arrive, whether you're coming for a weekend, a short-term rental, or a longer stay in Marseille.
🏨 Are the hotel's services available to apartment guests?
Yes, apartment residents enjoy all the amenities RockyPop Marseille has to offer.
They have access to the hotel’s facilities, the restaurant, the bar, the rooftop, concerts, games, and all the services offered by the property. This allows you to enjoy a true aparthotel experience in Marseille, with the freedom of an apartment and the energy of a hotel.
⏰ Are the apartments suitable for long-term stays?
Yes, the apartments at RockyPop Marseille are particularly well-suited for long-term stays.
With their fully equipped kitchens and living spaces, they allow you to settle in comfortably for several weeks or months. They are an ideal solution for a long-term apartment rental, a business assignment, a temporary relocation, or an extended stay in Marseille.
👥 How many people can stay in an apartment?
The RockyPop Marseille apartments can accommodate up to 9 people, depending on their layout.
They allow you to travel comfortably as a couple, with family, or with friends, offering more space and flexibility than a standard room.
👨👩👧 Are the apartments suitable for families or groups?
Yes, the RockyPop Marseille apartments are perfect for families, large groups, and small groups.
With their more spacious rooms and fully equipped kitchens, they offer a practical solution for a family stay in Marseille, a family vacation, a family weekend, or a trip with teenagers. They’re an ideal alternative to a traditional rental, with the added comfort and services of a hotel.
Transport to/fromhotel
🚌 Is the hotel served by public transport?
RockyPop Marseille is ideally located, just a 4-minute walk from the Castellane metro stop (lines M1 and M2) and 2 minutes from the Castellane streetcar stop (line T3).
From Gare Saint-Charles, take the metro for 10 to 12 minutes.
And for those who prefer to get around in other ways, Lime or Voi electric scooters are available all over town, perfect for getting to the hotel quickly... and in style!
⚓ How far is Marseille's Vieux-Port from the hotel?
Reach the Vieux Port in 2 metro stations, a 10-minute journey.
🏟️ How far is the Stade du Vélodrome from the hotel?
The Velodrome stadium is just 8 minutes away by metro or 25 minutes on foot.
🅿️ Can I park at the hotel?
At RockyPop Marseille, you can rent a parking space directly at the hotel (€15/day), subject to availability.
Underground parking with a maximum height of 1.90 meters.
Bar & Catering
🥐 What are the breakfast times?
Breakfast is served:
- 6.30 a.m. to 10 a.m. Monday to Friday
- 7 a.m. to 10 a.m. on weekends
Fancy staying under the comforter? Room service is available from 7am to 10am, at an extra charge of €3 per person.
Need to leave early? A takeaway option is also available.
🍽️ What are the restaurant's opening hours?
The restaurant is open :
- Lunchtime: daily from 12pm to 2:30pm.
- Evenings: Sunday to Wednesday, 7pm to 10pm and Thursday to Saturday, 7pm to 10:30pm.
🍹 What are the bar opening times?
The bar is open daily from 10 a.m. to 1 a.m. (last order at 12:30 a.m.).
🍻 Do you offer happy hour?
Yes! Every day from 5 p.m. to 7 p.m.
🌇 What are the rooftop's opening hours?
The rooftop welcomes you:
- Sunday through Wednesday: 4:30 PM to 11:30 PM (last order at 11:00 PM)
- Thursday to Saturday: 4:30 p.m. to midnight (last orders at 11:30 p.m.)
The rooftop is open depending on the weather and season.
Tapas are served from 6:00 p.m. to 9:30 p.m. (no hot tapas on Sundays and Mondays).
No reservations required.
🌮 Can we eat on the rooftop?
Tapas only (from 6:00 PM to 9:30 PM)! For a full meal, head to our restaurant on the ground floor… where you can enjoy the outdoors on our beautiful terrace.
📅 Do I need to make a reservation?
You don't need a reservation to enjoy the bar or rooftop.
For the restaurant, on the other hand, we advise you to reserve your table!
🥳 Do you offer a children's menu at your restaurant?
Yes, our restaurant offers a menu specially designed for children, with dishes adapted to their tastes and needs.
